Legal Document

Privacy Policy

Last Updated: August 5, 2025

WiselyHub LLC ("we," "us," or "our") operates Zywrap.com (the "Site") and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

  • Personal Data: When you register for an account, we collect information such as your name, email address, and password.
  • Usage Data: We automatically collect information about your interactions with our service, such as the API endpoints you access, the wrappers you use, and the tokens you consume. This is stored in your `UsageLog`.
  • Payment Data: When you subscribe to a plan, we use a third-party payment processor (Stripe) to collect payment information. We do not store your full credit card details on our servers.
  • Bring Your Own Key (BYOK) Data: If you use the BYOK feature, we collect and store the API keys you provide. These keys are always encrypted at rest in our database.
  • Tracking & Cookies Data: We may use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Site and hold certain information. This helps us analyze and improve our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.
  • Process your transactions and manage your subscriptions.
  • Monitor your usage to prevent fraud and ensure compliance with our terms.
  • Communicate with you, including sending transactional emails, security alerts, and responding to support requests.
  • Improve our website, services, and offerings.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following situations:

  • With Service Providers: We share information with third-party vendors that help us operate our business, such as payment processors (Stripe) and email service providers. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

We will not share your personal data with any third parties for marketing or advertising purposes.

4. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. Sensitive information, such as your password and any API keys provided through the BYOK feature, is encrypted using industry-standard technologies. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

To exercise any of these rights, please contact us at the email address below. To delete your account and all associated data, please send a request from the email address associated with your account.

7. Children's Privacy

Our services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or would like to exercise your rights, please contact us at:

privacy@zywrap.com
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